Support
Answers from the knowledge base, clarifies details and hands complex requests to a person.
We build agents that work with your systems and data: support, sales and internal processes. With rules, access controls and human oversight.
An agent is not just a chatbot. It understands a task, accesses data and systems, performs a sequence of actions and returns a result. People set the rules and review critical steps.
Answers from the knowledge base, clarifies details and hands complex requests to a person.
Qualifies a lead, collects context, prepares materials and the next step for the manager.
Searches documents, prepares summaries, checks completeness and helps with routine work.
We connect the agent to CRM, 1C, email, messengers, the corporate knowledge base and internal APIs. If a system is missing, we propose a minimal setup that can grow.
A chatbot usually answers along a script. An agent can access systems, perform several steps and use company data. Its freedom is limited by rules.
Yes. We prepare the knowledge base, label sources and test answers on real questions. Keeping the base current is important.
Access and the storage boundary are agreed before the start. For sensitive data we use limited permissions and logging.
Describe the task and the systems the agent should connect to. We will propose a pilot.